Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
At zlilitotorolo, we collect information to provide better services to our users. This includes personal details you provide directly, information we gather from your use of our services, and data from third-party sources when you give us permission.
Personal Information Types:
- Contact details including name, email address, phone number, and postal address
- Account credentials and profile information for our learning platform
- Payment information processed securely through our payment partners
- Educational background and professional experience for program matching
- Communication preferences and interaction history with our team
- Device information and usage data when accessing our website and services
We only collect information that's necessary for delivering our educational services and improving your experience with zlilitotorolo. You can always contact us to understand what information we hold about you.
How We Use Your Information
Your information helps us deliver personalised educational experiences and maintain high service standards. We process your data lawfully and transparently, following Australian Privacy Principles.
We may also use aggregated, non-identifying information to improve our course content and develop new educational offerings. This helps us stay current with industry trends and learner needs in the Australian startup landscape.
Marketing communications are sent only with your explicit consent, and you can opt out at any time through the unsubscribe links in our emails or by contacting our team directly.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you, including how we collected it and how we're using it.
Correct Information
Ask us to update or correct any personal information that's inaccurate or incomplete in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and operational requirements we need to maintain.
Restrict Processing
Limit how we use your information while we investigate concerns or disputes about your data.
To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and guide you through the process step by step.
Data Security & Protection
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our approach includes both technical and organisational safeguards.
All payment processing is handled by certified third-party payment processors who maintain PCI compliance standards. We never store complete payment card details on our systems.
Our team receives regular privacy training, and we maintain strict internal policies about who can access personal information and under what circumstances.
Information Sharing
We don't sell or rent your personal information to third parties. We may share information in specific circumstances to deliver our services or meet legal obligations.
When We Share Information:
- With service providers who help deliver our educational programs (under strict confidentiality agreements)
- When required by Australian law or to respond to legal processes
- To protect the rights and safety of zlilitotorolo, our students, or the public
- With your explicit consent for specific partnerships or opportunities
- In connection with business transfers, mergers, or acquisitions (with continued privacy protection)
Any third parties we work with must demonstrate appropriate privacy safeguards and agree to use your information only for the specific purposes we authorize.
Data Retention
We retain your personal information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
Student records are typically maintained for seven years after course completion to support ongoing career development and alumni services. Marketing preferences are kept until you unsubscribe or ask us to delete them.
When information is no longer needed, we securely delete or anonymise it according to industry best practices and Australian privacy requirements.
Cookies & Website Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. Most cookies are essential for basic website operation, while others help us personalise your experience.
We use analytics tools to understand website traffic patterns and identify areas for improvement. This data is aggregated and doesn't identify individual users unless you're logged into your account.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. We'll notify you of significant changes through email or prominent notices on our website.
The current version is always available on our website with the last updated date clearly displayed. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Questions About Your Privacy?
Contact our Privacy Officer for any questions, concerns, or to exercise your privacy rights.
Email: info@zlilitotorolo.com
Phone: +61 421 960 073
Address: 278 263 Melbourne St, North Adelaide SA 5006, Australia
We're here to help and will respond to your privacy inquiries within 30 days.